Support & setup
Questions, problems or feedback? Email us or use feedback in your TestFlight beta.
Include the app version, build number, iPad model, iPadOS version and steps to reproduce the issue. Remove private photos and details from attachments. Never send your PIN, recovery codes or Apple sign-in details.
Ready in three steps
Set up
Choose your six-digit operator PIN, copy the recovery code shown immediately and keep it safe. Then personalise your event.
Check
Check the camera, free storage and print route if needed. Test your equipment before the celebration.
Start
Start the event. Guests take their own photos; your PIN protects administration.
Camera, Wi-Fi and printing
Allow camera access for capture and local network access for QR downloads. If Wi-Fi fails, check whether devices may communicate; guest networks may block this. For printing issues, first make a test print using the intended AirPrint route. System completion alone does not prove a print reached paper.
TestFlight
The current closed TestFlight beta is free: all features are available without a subscription. Access is by invitation; email us to request it. Help us improve with your feedback.